ФАС возбудила новое дело против Apple по подозрению в монополизации рынка ремонта iPhone в России.

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Федеральная антимонопольная служба (ФАС) завела новое дело против российского представительства Apple «Эппл рус». Дело возбуждено по подозрению в злоупотреблении доминирующим положением на рынке по жалобе пользователя iPhone.

Если нарушение законодательства подтвердится, то руководителю компании грозит штраф от 15 000 до 20 000 руб., а самой компании – от 300 000 до 1 млн рублей. Об этом сообщают «Ведомости» со ссылкой на замначальника управления контроля социальной сферы и торговли ФАС Надежду Шаравскую. В большинстве случаев ФАС также предписывает устранить нарушения. В чем выразилось злоупотребление, сотрудники ФАС не объяснили.

Apple злоупотребляет доминирующим положением на рынке ремонта iPhone, утверждает Дмитрий Петров, подавший жалобу в ФАС. В России смартфоны компании никто не может чинить без ее разрешения, но при этом Apple не поставляет комплектующие для ремонта экранов, говорит он, ссылаясь на материалы ФАС. Соответственно, ФАС может предписать Apple для устранения нарушения начать поставлять запчасти для ремонта iPhone в Россию.

По словам Петрова, повредив дисплей своего iPhone SE с памятью 64 ГБ, он обратился в авторизованный сервисный центр Apple. Вместо ремонта ему предложили заменить аппарат целиком, доплатив 22 200 руб. Apple не поставляет в Россию дисплеи для iPhone, но по закону о защите прав потребителей производитель должен обеспечить возможность использования товара в течение его срока службы (не менее 10 лет), утверждает Петров. Это, в частности, подразумевает поставку в сервисные центры запчастей для ремонта. Вместо этого Apple фактически навязывает покупку нового аппарата со скидкой по цене, которая превышает стоимость замены экрана iPhone. Так, в США заменить стекло стоит $129 (или чуть больше 8000 руб.).


В России, когда техника Apple ломается, ее в 90% случаев меняют на новую в авторизованных сервис-центрах, следует из писем компании, направленных в Басманный суд в связи с иском Петрова. А при поломке дисплея – в 100% случаев, так как дисплеи в Россию Apple не поставляет. Чтобы заменить дисплей, требуется сложная процедура калибровки с помощью «большого и дорогостоящего» оборудования, которое получает доступ к ядру операционной системы iPhone по защищенной сети Apple, говорится в письмах. Экраны можно заменить либо в розничной сети Apple (в России не представлена), либо в централизованном ремонтном центре Apple, который еще предстоит создать в России.

Отметим, что ФАС уже ведет в отношении Apple дело за координацию ценообразования на iPhone 6s и 6s Plus, появившихся в России в 2015 года.

Источник — macdigger.ru

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